Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat: 09:00-13:00 Sun: Closed	976 11 310919	dhl.mongolia@dhl.com

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 320732	uln.finance@dhl.com

Technical Support for: Online, Advanced and Integrated Solutions

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 310919	dhl.mongolia@dhl.com

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 310919 976 11 313331	uln.trace@dhl.com

Hours	Phone
Mon – Fri: 0830 - 1730 Sat: 0900 – 1300 Sun, PH: Closed	976 11 310919

Hours	Phone	Email
Mon – Fri: 0830 - 1700 Sat, Sun, PH: Closed	976 70114141 976 70049755	ulngwy@dhl.com

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

New Year Holiday	1-Jan-19	Tuesday
Happy Lunar Year	5-Feb-19	Tuesday
Happy Lunar Year	6-Feb-19	Wednesday
Happy Lunar Year	7-Feb-19	Thursday
International Women's day	8-Mar-19	Friday
International Children's day	1-Jun-19	Saturday
National Naadam Festival	11-Jul-19	Thursday
National Naadam Festival	11-Jul-19	Thursday
National Naadam Festival	12-Jul-19	Friday
National Naadam Festival	13-Jul-19	Saturday
National Naadam Festival	14-Jul-19	Sunday
National Naadam Festival	15-Jul-19	Monday
Independence Day	26-Nov-19	Tuesday
Great Chinggis Khan's Day	27-Nov-19	Wednesday
National Freedom and Independence Restoration Day	29-Dec-19	Sunday