Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat: 09:00-13:00 Sun: Closed	976 11 310919	dhl.mongolia@dhl.com

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 320732	uln.finance@dhl.com

Technical Support for: Online, Advanced and Integrated Solutions

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 310919	dhl.mongolia@dhl.com

Hours	Phone	Email
Mon – Fri: 08:30 - 17:30 Sat, Sun, PH: Closed	976 11 310919 976 11 313331	uln.trace@dhl.com

Hours	Phone
Mon – Fri: 0830 - 1730 Sat: 0900 – 1300 Sun, PH: Closed	976 11 310919

Hours	Phone	Email
Mon – Fri: 0830 - 1700 Sat, Sun, PH: Closed	976 70114141 976 70049755	ulngwy@dhl.com

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location

Holiday Hours 2020

DHL Express will be closed and all services will not be available on the following holidays:

New Year’s Day
Wednesday, Jan 1, 2020

Lunar New Year
Monday – Wednesday, Feb 24- 26, 2020

International Children’s Day
Monday, Jun 1, 2020

National Naadam Festival
Saturday – Wednesday, Jul 11-15, 2020

Great Chinggis Khan’s Day
Monday, Nov 16, 2020

Independence Day
Thursday, Nov 26, 2020

National Freedom and Independence Restoration Day
Tuesday, Dec 29, 2020