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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Miigaa Erdenetsogt and Undram Sengee want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Miigaa Erdenetsogt and Undram Sengee would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either Miigaa Erdenetsogt or Undram Sengeeand let them know what you think. Please include your telephone number if you would like us to call you back!

Miigaa Erdenetsogt
Technical Advisor

Email Miigaa Erdenetsogt

Undram Sengee
CS Manager

Email Undram Sengee
Miigaa Erdenetsogt and Undram Sengee will ensure that your complaints are dealt with immediately and you’ll receive a response within one hour.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.
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